Return Policy
Return Policy
At Record Head, we want you to be satisfied with your purchase. If you are not completely satisfied, we are happy to assist with eligible returns and exchanges in accordance with the policy below.
Eligible Countries
- United States
Return Eligibility
We accept returns for:
- Defective products
- Non-defective products (subject to the Buyer's Remorse Policy below)
Items must be in one of the following conditions:
- New
- Slightly used
Buyer's Remorse Policy
Returns or exchanges are not accepted for products purchased in error, unwanted items, or if you simply change your mind.
Please review all product descriptions, specifications, and compatibility information before placing your order. If you have any questions about an item, we encourage you to contact us prior to purchasing.
This policy does not apply to items that arrive damaged, defective, or incorrect. If you receive a damaged, defective, or incorrect item, please contact us within the applicable return window so we can promptly resolve the issue.
Exchanges
We accept exchanges for eligible items that meet the return requirements outlined in this policy.
Return Window
Returns and exchanges must be requested within 30 days of the original purchase date.
Return Method
Eligible returns must be sent by mail. Return address will be provided upon approval.
Return Shipping Label
For approved returns, a free downloadable and printable return shipping label will be provided.
Restocking Fees
We do not charge restocking fees.
Refund Processing
After your returned item has been received and inspected, your refund will be processed within 10 business days. Refunds will be issued to the original payment method whenever possible.
Contact Us
If you have any questions about this Return Policy or need to initiate a return, please contact us at:
Email: RecordHeadCorp@yahoo.com